Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf

Most patients, especially those in pain or who are really busy with their everyday lives, understandably want to have their surgery consultation and treatment on the same day. So is a separate appointment for a consultation really needed?

Treatments such as a simple tooth extraction may be done the same day as the consultation, but most surgical treatments are too complex and require a carefully developed treatment plan, so a separate consultation appointment is important.

Common oral surgery treatments include complex tooth extractions such as wisdom teeth removal, dental implants, bone grafting and periodontal surgery.

During your initial consultation, our dentists will evaluate your oral health, take and review your medical history, and will typically take some x-rays and discuss treatment options given your oral and financial circumstances. A treatment plan will be put together which may require multiple visits over a specified period of time, and our dentist will discuss the treatment plan with you so you know what to expect.

If you’re taking certain medications, such as blood thinners, you may be advised to talk to your doctor first. We may even need to order special dental materials specifically for your treatment that we don’t always have on hand.

From the treatment plan, you can also check your with your health fund what benefit amount will be paid, so you know your expected out-of-pocket expense.

An appointment or multiple appointments will then be scheduled, ensuring there’s ample time to complete the surgical treatment.

Complex dental procedures such as surgical treatment require planning and preparation, so a pre-surgery consultation will ensure your treatment will be done safely.

Thinking that you may need surgical dental treatment? Our dentist will discuss the best treatment for you. Book a consultation appointment now!

Do you have oral health concerns that you would like to discuss? Are you looking for options to improve your smile? Do you need more information about a particular dental procedure?

Whatever dental concern you may have, a dental consultation is the first vital step.

No insurance? Not a problem! You can take advantage of our Free Consultation, limited to 10 minutes only.

The following terms and conditions apply to this offer.

1. One Free Limited Consultation per year only.
2. Available to patients without health insurance.
3. A maximum 10-minute appointment will be booked – if you need a longer appointment, you’ll be booked and charged for a ‘Limited Consultation’ (Item 013) instead.
4. No treatment will be performed during your Free Limited Consultation appointment. If you wish to proceed with treatment, a follow-up appointment will need to be organised for the specified treatment.
5. Any treatment/services provided during the Free Limited Consultation, including referral letters, medical certificates, x-rays, and prescriptions, will be charged at the standard fee upon your consent. At a minimum, you will be charged for our ‘Standard Consultation – $70.00’.

Please note this offer does not include treatment, so if you are in pain or in need of any services mentioned above, please let us know so we can book an appointment that best meets your needs.

Interested in a free dental consultation? Call us today to book your appointment!

We understand that sometimes unexpected thing happen and you may need to cancel your appointment.

Before cancelling you appointment, please read our Cancellation Policy.

If you need to cancel your appointment, submit an online request HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

You can see our available appointment times on our website, and can book online anytime.

If it is an emergency and you are experiencing pain, please call the clinic and we will do what we can to fit you in on the same day or as soon as possible.

Our peak times are on weekends, after school hours, and during school holidays, so if you prefer to come during these times, it is best to plan ahead.

In general, the wait time is a few days in advance.

Anxious about your upcoming dental surgery? You’re not alone. Most patients feel the same way from the mere mention of “surgery”.

You can still have a positive experience during your surgery despite your worries. How?

Communicate with your dentist.
The first and most important part is to talk to your dentist. Don’t hesitate to let us know if any part of the procedure makes you nervous. We’ll address all your concerns and may be able to modify your treatment plan to help you feel more at ease.

Listen to something you love.
Listening to your favourite music, audiobook, or podcast can be really helpful to distract you from your worries.

Bring a support person.

Children usually have their parents beside them during a dental session to feel the comfort that someone they love or know is beside them during the anxiety-producing session. Adults are no different. Bringing a family member or friend can help you feel at ease during the appointment. Just let the practice know beforehand so we can make sure to accommodate an extra person.

Keep in mind the advancement of technology.
Modern dentistry which includes both equipment and materials, has made a great leap in technology, making treatment and procedures safer, more accurate, more comfortable, and less painful than ever before so remind yourself that it’s not going as bad as your anxiety thinks it will be.

We will take the steps necessary to ensure that you are as comfortable as possible before, during and after your dental surgery. Call us today to book a stress-free appointment!

Please read our Cancellation Policy, outlined below, carefully.

You do not have to agree to this policy however, without your agreement, we will not be able to provide you with dental treatment.

By making any type of dental appointment with any dentist in a No Gaps Dental clinics means that you agree to this policy in full.

1. Why does No Gaps Dental have a cancellation policy?

We have a cancellation policy because

• It is not possible to fill an appointment time by booking in another patient at short notice
• Your dentist dedicates significant time and care to treatment planning and preparation
• There are other patients who would have taken the appointment time if given sufficient notice
• There are substantial overhead costs associated with providing you with this service

2. How much notice do I need to give to avoid a cancellation fee?

• For all appointment cancellations, at least 1 full business day* notice is required.
• If less than 1 full business day’s notice is given, a cancellation fee will be incurred.

*Except in the case of an illness or family emergency – see below.

3. What is meant by a “business day”?

A ” business day” includes any day between Monday to Saturday, excluding public holidays or an office closure period.

The appointment cancellation must be received by our office between the hours of 8:00am and 6:00pm.

Office closure periods will be advised via our phone recording, or on our website.

As an example, notice given on Thursday at 2pm for an appointment at 2pm the following Tuesday is four business days – assuming no public holidays fall in between.

4. How much is the cancellation fee?

For all appointments, the cancellation fee is $70.

5. What is meant by “illness or family emergency”?

We understand that illnesses and family emergencies sometimes occur and we will not charge a cancellation fee in such cases.

A medical certificate may at our discretion be required to waive the cancellation fee.

For clarity, please note the following examples of “family emergencies”:

• An illness or injury to someone in your immediate family
• The death of someone in your immediate or extended family
• A car accident
• A robbery or assault

Please also note the following examples which are not considered “family emergencies” under this policy:

• A meeting called at work or any changes to work rosters or travel requirements
• A school, sports or extra-curricular activity
• A family activity or holiday
• Changes to the availability of a babysitter or child care service

Although we accept that such events may be beyond your control and can be genuine reasons for late cancellation, we still require that you take responsibility for these types of circumstances and a cancellation fee would still apply.

6. What happens if a cancellation fee is not paid promptly?

If a cancellation fee is charged under this policy and you do not pay the fee promptly, we will be unable to continue providing you with any kind of dental treatment. We also reserve the right to take any further reasonable action necessary to recover any unpaid fees and to bill you for any reasonable additional costs incurred in taking such action.

We hope you find this to be a fair and reasonable policy and we thank you for your understanding and cooperation.

To cancel your  appointment, submit a support ticket HERE.  Alternatively, please call the practice to cancel or reschedule your appointment to a more convenient time.

Attached is the latest ‘Dentist Schedule’ of where and when our Dentists are working during the week.

Dentist Schedule from 1st August 2021.pdf