No Gap Dental Care in Sydney

Our No Gaps Guarantee

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At No Gaps Dental, we believe quality dental care should be accessible to everyone, not just those who can afford unexpected bills. Our No Gaps Guarantee means that if you have private health insurance with dental cover, we accept your health fund’s benefit as full payment for a range of preventive and general dental treatments. You pay nothing extra.

 

We have been Sydney’s original no gap dentist since we opened, and our guarantee applies across all 18 of our Sydney locations.

 

 

What Does ‘No Gaps’ Actually Mean?

When you visit a dentist, the cost of treatment is typically split into two parts: the benefit your health fund pays, and the gap, which is the out-of-pocket amount left for you to cover.

Our No Gaps Guarantee eliminates that gap. Whatever your health fund contributes, we accept that as full payment for eligible treatments. You walk out having paid nothing beyond what your insurance already covers.

 

A Real Example

Here is how a typical check-up visit breaks down, without our guarantee and with it:

 

Treatment Price Health Fund Pays Normal Gap You Pay at No Gaps Dental
Consultation $100.00 $50.00 $50.00 $0.00
Scale and Clean $200.00 $100.00 $100.00 $0.00
X-ray (bitewing) $60.00 $30.00 $30.00 $0.00
X-ray (bitewing) $60.00 $30.00 $30.00 $0.00
Totals $420.00 $210.00 $210.00 $0.00

Figures are illustrative. Your actual benefit depends on your health fund, policy type, and remaining annual limits.

Important Note:

"No Gaps" does not mean your health fund pays 100% of the treatment cost. It means we accept whatever benefit your fund pays as complete payment. We cover the remainder ourselves.

What’s Included Under the No Gaps Guarantee?

The following treatments are covered for eligible patients with private health insurance:

 

  • Dental check-up and examination
  • Scale and clean
  • Fluoride treatment
  • Small digital x-rays and OPGs
  • Simple restorative fillings (white, tooth-coloured composite material)

 

Note: a gap payment applies for check-ups where no other treatment is provided on the same day.

 

All other treatments, including major dental work, orthodontics, implants, and cosmetic procedures, are not covered. A gap amount may apply for those.

 

Speak to our team before your appointment if you would like a cost estimate.

 

 

How Much Does a Dental Check-Up Cost?

With Private Health Insurance

Your check-up and clean is covered under our No Gaps Guarantee. You pay nothing out of pocket, provided your policy is active and your annual benefit limits have not been reached.

 

Without Private Health Insurance

Basic examination: $100 for a 30-minute appointment.

Hygiene package: $199 for adults, or $150 for children under 12. Includes a check-up, scale and clean, two bitewing x-rays, and fluoride treatment.

You may also be eligible for subsidised care through Medicare’s Child Dental Benefits Schedule, Veterans Affairs (DVA), or Hospital Vouchers. See our Payment Plans page for details.

 

 

How to Qualify for the No Gaps Guarantee

The following conditions must be met on the day of your treatment:

  • Your private health insurance policy is active and includes dental cover
  • You have your current, valid health fund card with you, physical or digital
  • Your annual benefit limit has not been reached, and a full benefit is received for each treatment item

If your fund pays only a partial benefit because you have partially reached your annual limit, a gap may apply for that portion.

 

When the Guarantee Does Not Apply

The full treatment fee will be payable if your annual benefit limit has been reached, your premiums are overdue or your policy has lapsed, or you are not eligible for a benefit on a specific treatment item. If you are unsure, we recommend calling your health fund before your appointment.

Person holding a smartphone displaying a digital health fund card at a dental reception desk

Digital Health Fund Cards

You don’t need a physical card.

 

We accept digital health fund cards on your phone or Apple Watch. Digital cards are currently available with the following funds.

Health Fund Available On
Bupa Apple and Android
Medibank Private Apple and Android
nib Apple and Android
GU Health Apple and Android
hbf Apple and Android
AHM Android only
HCF Android only
Westfund Android only
TUH Android only
Union Health Android only

Check your health fund’s website for the most current information.

 

 

Available at All 18 Sydney Locations

Our No Gaps Guarantee applies at every No Gaps Dental clinic across Sydney. Every dentist in our network participates.

Our locations include Artarmon, Beverly Hills, Blacktown, Bondi Junction, Brookvale, Burwood, Cabramatta, Castle Hill, Chatswood, Cherrybrook, Epping, Haymarket (Sydney CBD), Hornsby, Liverpool, Parramatta, Penrith, Randwick, and Wynyard (Sydney CBD). Find Your Nearest Clinic and Book Online.

 

Payment Options

Full payment is required on the day of treatment. We accept EFTPOS, Mastercard, Visa, and American Express with no credit card surcharges. We do not accept personal cheques.

 

For treatments not covered under the guarantee, flexible payment plans are available, including Fund My Dental and SuperCare for eligible patients. See our Payment Plans page for details.

 

Frequently Asked Questions

What does ‘no gaps’ mean at the dentist?

‘No gaps’ means we accept your private health fund’s benefit as full payment for eligible treatments. Instead of you paying the difference between the dentist’s fee and what your fund covers, we absorb that difference. For covered treatments, you pay nothing out of pocket on the day.

 

How much does a dental check-up cost at No Gaps Dental?

For patients with private health insurance, a check-up and clean is covered under our No Gaps Guarantee at no out-of-pocket cost. For patients without health insurance, a basic examination is $100, or $199 for adults ($150 for children under 12) for a comprehensive hygiene package including check-up, scale and clean, two x-rays, and fluoride treatment.

 

Does no gaps mean I pay absolutely nothing?

For eligible treatments, yes. As long as your health fund policy is active, your annual benefit limits have not been reached, and you have your valid health fund card on the day, you pay nothing for covered treatments. If your limits have been reached or only a partial benefit is paid, a gap may apply for that portion.

 

Which health funds does No Gaps Dental accept?

We accept all major Australian private health funds, including Bupa, Medibank, nib, HCF, AHM, and many others. We process claims through HICAPS on the spot.

 

Do I need to bring my health fund card?

Yes. You need your current, valid health fund card, physical or digital, on the day of your visit. Without it, we cannot process your HICAPS claim and the full fee will be payable.

 

 


 

Eligibility Conditions and Patient Agreement

The following conditions apply to our No Gaps Guarantee and patient agreement. Please read them before your visit.

 

No Gaps Guarantee Eligibility

  • Your health insurance policy is active and includes dental cover on the day of treatment
  • You have your current, valid health fund card (digital or physical) on the day
  • Your annual benefit limit has not been reached, and a full benefit is received for each treatment item
  • A gap payment applies for check-ups where no other treatment is provided on the same day

Patient Responsibilities and Practice Rights

  • Patients must inform the practice of any changes to personal or medical details. Permission to contact your GP may be required if further information is needed.
  • Full payment is required on the day of treatment. Patients are responsible for any costs involved in recovering outstanding debt, including debt collection and legal fees.
  • Patients under 18 must have a consenting adult present on the day of treatment.
  • We reserve the right to refuse treatment to any patient who does not comply with our practice policies, or who is rude, unruly, or violent toward our staff.

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Book now with No Gaps Guarantee on dental services with 18 locations across Sydney

Ways to pay

 

We accept

ALL Australian Private Health Funds

 

HICAPS